Canny vs Okendo
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Canny and Okendo are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Canny if you want a lower starting price (free – $79/mo) and a free plan to start on. Capture and organize product feedback.
Okendo — Reviews and UGC for Shopify.
Canny vs Okendo: side by side
| Dimension | Canny | Okendo |
|---|---|---|
| Starting price | Free – $79/moWinner | From $19/mo |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Product Teams, Saas | Shopify Brands |
| Platforms | Web, Api | Web, Api |
| Rating | 4.6/5 | 4.7/5 |
Canny key facts
- Vendor
- Canny
- Pricing
- Freemium — Free – $79/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams, Saas
- Editor rating
- 4.6 / 5
- Founded
- 2017
- Headquarters
- Remote
Okendo key facts
- Vendor
- Okendo
- Pricing
- Subscription — From $19/mo
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Shopify Brands
- Editor rating
- 4.7 / 5
- Founded
- 2018
- Headquarters
- Sydney, Australia
Frequently asked questions
Is Canny better than Okendo?
Neither is universally better — Okendo edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Canny or Okendo cheaper?
Canny is the more affordable of the two to get started, at free – $79/mo. Canny starts at free – $79/mo; Okendo starts at from $19/mo.
Can Canny replace Okendo?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.