Capsule CRM vs Salesforce
Updated June 2026 · A structured head-to-head comparison.
Simple, smart CRM for growing teams.
The enterprise CRM standard.
The verdict
Both Capsule CRM and Salesforce are credible crm tools, and the right pick comes down to your priorities.
Choose Capsule CRM if you want a lower starting price (free – $18/user/mo), a free plan to start on and a higher overall rating (4.5/5). Simple, smart CRM for growing teams.
Choose Salesforce if you'd rather have a longer free trial (30 days) and more native integrations. The enterprise CRM standard.
Capsule CRM vs Salesforce: side by side
| Dimension | Capsule CRM | Salesforce |
|---|---|---|
| Starting price | Free – $18/user/moWinner | From $25/user/mo |
| Free plan | YesWinner | No |
| Free trial | — | 30 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Small Teams | Enterprise, Mid Market, Sales Teams |
| Platforms | Web, Ios, Android | Web, Ios, Android, Api |
| Integrations | — | 5+ integrationsWinner |
| Rating | 4.5/5Winner | 4.3/5 |
Capsule CRM key facts
- Vendor
- Capsule
- Pricing
- Freemium — Free – $18/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Small Teams
- Editor rating
- 4.5 / 5
- Founded
- 2009
- Headquarters
- Manchester, UK
Salesforce key facts
- Vendor
- Salesforce, Inc.
- Pricing
- Subscription — From $25/user/mo
- Free tier
- Free trial (30 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Mid Market, Sales Teams
- Editor rating
- 4.3 / 5
- Founded
- 1999
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Capsule CRM better than Salesforce?
Neither is universally better — Capsule CRM edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Capsule CRM or Salesforce cheaper?
Capsule CRM is the more affordable of the two to get started, at free – $18/user/mo. Capsule CRM starts at free – $18/user/mo; Salesforce starts at from $25/user/mo.
Can Capsule CRM replace Salesforce?
Yes for most teams — both are crm tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.