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Cartloop vs Gupshup

Updated June 2026 · A structured head-to-head comparison.

Conversational SMS for DTC brands.

Conversational messaging platform.

The verdict

Both Cartloop and Gupshup are credible sms marketing tools, and the right pick comes down to your priorities.

Choose Cartloop if you want a higher overall rating (4.8/5). Conversational SMS for DTC brands.

Gupshup — Conversational messaging platform.

Cartloop vs Gupshup: side by side

DimensionCartloopGupshup
Starting priceFree – $120/moFree
Free planYesYes
Pricing modelFreemiumUsage-based
Best forSmb, Ecommerce BrandsEnterprise, Marketers
PlatformsWeb, ApiWeb, Api
Rating4.8/5Winner4.2/5

Cartloop key facts

Vendor
Cartloop
Pricing
Freemium — Free – $120/mo
Free tier
Yes
Platforms
Web, Api
Best for
Smb, Ecommerce Brands
Editor rating
4.8 / 5
Founded
2019
Headquarters
London, United Kingdom

Gupshup key facts

Vendor
Gupshup
Pricing
Usage-based — Free
Free tier
Yes
Platforms
Web, Api
Best for
Enterprise, Marketers
Editor rating
4.2 / 5
Founded
2004
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Cartloop better than Gupshup?

Neither is universally better — Cartloop edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Cartloop or Gupshup cheaper?

Cartloop is the more affordable of the two to get started, at free – $120/mo. Cartloop starts at free – $120/mo; Gupshup starts at free.

Can Cartloop replace Gupshup?

Yes for most teams — both are sms marketing tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.