Chaport vs Cognigy
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Chaport and Cognigy are credible live chat tools, and the right pick comes down to your priorities.
Choose Chaport if you want a lower starting price (free – $23/mo), a free plan to start on, broader platform coverage and a higher overall rating (4.7/5). Simple live chat and chatbots.
Cognigy — Enterprise conversational AI platform
Chaport vs Cognigy: side by side
| Dimension | Chaport | Cognigy |
|---|---|---|
| Starting price | Free – $23/moWinner | Custom |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Startups | Enterprise, Contact Centers |
| Platforms | Web, Ios, Android, ApiWinner | Web, Api |
| Rating | 4.7/5Winner | 4.5/5 |
Chaport key facts
- Vendor
- Chaport
- Pricing
- Freemium — Free – $23/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Startups
- Editor rating
- 4.7 / 5
- Founded
- 2015
- Headquarters
- Limassol, Cyprus
Cognigy key facts
- Vendor
- Cognigy
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Enterprise, Contact Centers
- Editor rating
- 4.5 / 5
- Founded
- 2016
- Headquarters
- Dusseldorf, Germany
Frequently asked questions
Is Chaport better than Cognigy?
Neither is universally better — Chaport edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Chaport or Cognigy cheaper?
Chaport is the more affordable of the two to get started, at free – $23/mo. Chaport starts at free – $23/mo; Cognigy starts at custom.
Can Chaport replace Cognigy?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.