Condens vs Loox
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Condens and Loox are credible user research tools, and the right pick comes down to your priorities.
Condens — Research analysis and repository.
Choose Loox if you'd rather have a lower starting price (from $9.99/mo). Photo & video reviews for Shopify.
Condens vs Loox: side by side
| Dimension | Condens | Loox |
|---|---|---|
| Starting price | From $49/mo | From $9.99/moWinner |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Research Teams | Shopify Brands |
| Platforms | Web | Web, Api |
| Rating | 4.8/5 | 4.8/5 |
Condens key facts
- Vendor
- Condens
- Pricing
- Subscription — From $49/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web
- Best for
- Research Teams
- Editor rating
- 4.8 / 5
- Founded
- 2018
- Headquarters
- Munich, Germany
Loox key facts
- Vendor
- Loox
- Pricing
- Subscription — From $9.99/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Shopify Brands
- Editor rating
- 4.8 / 5
- Founded
- 2015
- Headquarters
- Tel Aviv, Israel
Frequently asked questions
Is Condens better than Loox?
Neither is universally better — Condens edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Condens or Loox cheaper?
Loox is the more affordable of the two to get started, at from $9.99/mo. Condens starts at from $49/mo; Loox starts at from $9.99/mo.
Can Condens replace Loox?
Yes for most teams — both are user research tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.