Confluence vs Document360
Updated June 2026 · A structured head-to-head comparison.
Team workspace and wiki.
Knowledge base platform for products and teams.
The verdict
Both Confluence and Document360 are credible knowledge base tools, and the right pick comes down to your priorities.
Confluence — Team workspace and wiki.
Choose Document360 if you'd rather have a higher overall rating (4.7/5). Knowledge base platform for products and teams.
Confluence vs Document360: side by side
| Dimension | Confluence | Document360 |
|---|---|---|
| Starting price | Free – $6.10/user/mo | Free – $199/mo |
| Free plan | Yes | Yes |
| Pricing model | Freemium | Subscription |
| Best for | Engineering Teams, Enterprise | Saas, Support Teams |
| Platforms | Web, Ios, Android | Web, Api |
| Rating | 4.1/5 | 4.7/5Winner |
Confluence key facts
- Vendor
- Atlassian
- Pricing
- Freemium — Free – $6.10/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Engineering Teams, Enterprise
- Editor rating
- 4.1 / 5
- Founded
- 2004
- Headquarters
- Sydney, Australia
Document360 key facts
- Vendor
- Kovai
- Pricing
- Subscription — Free – $199/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Saas, Support Teams
- Editor rating
- 4.7 / 5
- Founded
- 2017
- Headquarters
- London, UK
Frequently asked questions
Is Confluence better than Document360?
Neither is universally better — Document360 edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Confluence or Document360 cheaper?
Confluence is the more affordable of the two to get started, at free – $6.10/user/mo. Confluence starts at free – $6.10/user/mo; Document360 starts at free – $199/mo.
Can Confluence replace Document360?
Yes for most teams — both are knowledge base tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.