Delighted vs Judge.me
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Delighted and Judge.me are credible customer feedback tools, and the right pick comes down to your priorities.
Delighted — NPS and customer experience surveys.
Choose Judge.me if you'd rather have a higher overall rating (4.8/5). Affordable product reviews.
Delighted vs Judge.me: side by side
| Dimension | Delighted | Judge.me |
|---|---|---|
| Starting price | Free – $224/mo | Free – $15/mo |
| Free plan | Yes | Yes |
| Pricing model | Freemium | Freemium |
| Best for | Smb, Cx Teams | Shopify Brands, Smb |
| Platforms | Web, Api | Web, Api |
| Rating | 4.6/5 | 4.8/5Winner |
Delighted key facts
- Vendor
- Qualtrics
- Pricing
- Freemium — Free – $224/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Smb, Cx Teams
- Editor rating
- 4.6 / 5
- Founded
- 2013
- Headquarters
- San Francisco, CA, USA
Judge.me key facts
- Vendor
- Judge.me
- Pricing
- Freemium — Free – $15/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Shopify Brands, Smb
- Editor rating
- 4.8 / 5
- Founded
- 2016
- Headquarters
- Hong Kong
Frequently asked questions
Is Delighted better than Judge.me?
Neither is universally better — Judge.me edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Delighted or Judge.me cheaper?
Delighted is the more affordable of the two to get started, at free – $224/mo. Delighted starts at free – $224/mo; Judge.me starts at free – $15/mo.
Can Delighted replace Judge.me?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.