Document360 vs Guru
Updated June 2026 · A structured head-to-head comparison.
Knowledge base platform for products and teams.
The verdict
Both Document360 and Guru are credible knowledge base tools, and the right pick comes down to your priorities.
Document360 — Knowledge base platform for products and teams.
Guru — AI-powered knowledge in your workflow.
Document360 vs Guru: side by side
| Dimension | Document360 | Guru |
|---|---|---|
| Starting price | Free – $199/mo | Free – $18/user/mo |
| Free plan | Yes | Yes |
| Pricing model | Subscription | Freemium |
| Best for | Saas, Support Teams | Support Teams, Sales Teams |
| Platforms | Web, Api | Web, Api |
| Rating | 4.7/5 | 4.6/5 |
Document360 key facts
- Vendor
- Kovai
- Pricing
- Subscription — Free – $199/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Saas, Support Teams
- Editor rating
- 4.7 / 5
- Founded
- 2017
- Headquarters
- London, UK
Guru key facts
- Vendor
- Guru
- Pricing
- Freemium — Free – $18/user/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Support Teams, Sales Teams
- Editor rating
- 4.6 / 5
- Founded
- 2013
- Headquarters
- Philadelphia, PA, USA
Frequently asked questions
Is Document360 better than Guru?
Neither is universally better — Document360 edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Document360 or Guru cheaper?
Document360 is the more affordable of the two to get started, at free – $199/mo. Document360 starts at free – $199/mo; Guru starts at free – $18/user/mo.
Can Document360 replace Guru?
Yes for most teams — both are knowledge base tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.