Document360 vs Process Street
Updated June 2026 · A structured head-to-head comparison.
Knowledge base platform for products and teams.
Workflow and recurring checklist software for teams.
The verdict
Both Document360 and Process Street are credible knowledge base tools, and the right pick comes down to your priorities.
Choose Document360 if you want a lower starting price (free – $199/mo) and a free plan to start on. Knowledge base platform for products and teams.
Process Street — Workflow and recurring checklist software for teams.
Document360 vs Process Street: side by side
| Dimension | Document360 | Process Street |
|---|---|---|
| Starting price | Free – $199/moWinner | From $100/mo |
| Free plan | YesWinner | No |
| Pricing model | Subscription | Subscription |
| Best for | Saas, Support Teams | Operations Teams, Agencies |
| Platforms | Web, Api | Web, Ios, Android |
| Rating | 4.7/5 | 4.6/5 |
Document360 key facts
- Vendor
- Kovai
- Pricing
- Subscription — Free – $199/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Saas, Support Teams
- Editor rating
- 4.7 / 5
- Founded
- 2017
- Headquarters
- London, UK
Process Street key facts
- Vendor
- Process Street
- Pricing
- Subscription — From $100/mo
- Free tier
- No
- Platforms
- Web, Ios, Android
- Best for
- Operations Teams, Agencies
- Editor rating
- 4.6 / 5
- Founded
- 2014
- Headquarters
- San Francisco, USA
Frequently asked questions
Is Document360 better than Process Street?
Neither is universally better — Document360 edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Document360 or Process Street cheaper?
Document360 is the more affordable of the two to get started, at free – $199/mo. Document360 starts at free – $199/mo; Process Street starts at from $100/mo.
Can Document360 replace Process Street?
Yes for most teams — both are knowledge base tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.