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Front vs Re:amaze

Updated June 2026 · A structured head-to-head comparison.

Shared inbox and customer communication.

Helpdesk and live chat for ecommerce.

The verdict

Both Front and Re:amaze are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Front if you want a lower starting price (from $19/seat/mo). Shared inbox and customer communication.

Choose Re:amaze if you'd rather have a longer free trial (14 days). Helpdesk and live chat for ecommerce.

Front vs Re:amaze: side by side

DimensionFrontRe:amaze
Starting priceFrom $19/seat/moWinnerFrom $29/mo
Free planNoNo
Free trial7 days14 daysWinner
Pricing modelSubscriptionSubscription
Best forSmb, OperationsEcommerce, Smb
PlatformsWeb, Ios, AndroidWeb, Ios, Android
Rating4.5/54.6/5

Front key facts

Vendor
Front
Pricing
Subscription — From $19/seat/mo
Free tier
Free trial (7 days)
Platforms
Web, Ios, Android
Best for
Smb, Operations
Editor rating
4.5 / 5
Founded
2013
Headquarters
San Francisco, CA, USA

Re:amaze key facts

Vendor
Re:amaze
Pricing
Subscription — From $29/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Smb
Editor rating
4.6 / 5
Founded
2013
Headquarters
Palo Alto, CA, USA

Frequently asked questions

Is Front better than Re:amaze?

Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Front or Re:amaze cheaper?

Front is the more affordable of the two to get started, at from $19/seat/mo. Front starts at from $19/seat/mo; Re:amaze starts at from $29/mo.

Can Front replace Re:amaze?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.