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Gorgias vs HappyFox

Updated June 2026 · A structured head-to-head comparison.

Helpdesk built for ecommerce.

Cloud-based help desk and ticketing.

The verdict

Both Gorgias and HappyFox are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Gorgias if you want a lower starting price (from $10/mo) and a longer free trial (7 days). Helpdesk built for ecommerce.

HappyFox — Cloud-based help desk and ticketing.

Gorgias vs HappyFox: side by side

DimensionGorgiasHappyFox
Starting priceFrom $10/moWinnerFrom $29/agent/mo
Free planNoNo
Free trial7 daysWinner
Pricing modelSubscriptionSubscription
Best forEcommerce, Dtc BrandsMid Market, It Teams
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Rating4.6/54.5/5

Gorgias key facts

Vendor
Gorgias
Pricing
Subscription — From $10/mo
Free tier
Free trial (7 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Dtc Brands
Editor rating
4.6 / 5
Founded
2015
Headquarters
San Francisco, CA, USA

HappyFox key facts

Vendor
HappyFox
Pricing
Subscription — From $29/agent/mo
Free tier
No
Platforms
Web, Ios, Android, Api
Best for
Mid Market, It Teams
Editor rating
4.5 / 5
Founded
2011
Headquarters
Irvine, CA, USA

Frequently asked questions

Is Gorgias better than HappyFox?

Neither is universally better — Gorgias edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Gorgias or HappyFox cheaper?

Gorgias is the more affordable of the two to get started, at from $10/mo. Gorgias starts at from $10/mo; HappyFox starts at from $29/agent/mo.

Can Gorgias replace HappyFox?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.