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Great Question vs Lookback

Updated June 2026 · A structured head-to-head comparison.

All-in-one UX research platform.

Live moderated user interviews.

The verdict

Both Great Question and Lookback are credible user research tools, and the right pick comes down to your priorities.

Choose Great Question if you want a higher overall rating (4.7/5). All-in-one UX research platform.

Choose Lookback if you'd rather have a lower starting price (from $25/mo). Live moderated user interviews.

Great Question vs Lookback: side by side

DimensionGreat QuestionLookback
Starting priceFrom $49/moFrom $25/moWinner
Free planNoNo
Free trial14 days14 days
Pricing modelSubscriptionSubscription
Best forResearch Teams, Product TeamsResearch Teams, Designers
PlatformsWeb, ApiWeb, Ios, Android
Rating4.7/5Winner4.2/5

Great Question key facts

Vendor
Great Question
Pricing
Subscription — From $49/mo
Free tier
Free trial (14 days)
Platforms
Web, Api
Best for
Research Teams, Product Teams
Editor rating
4.7 / 5
Founded
2020
Headquarters
San Francisco, CA, USA

Lookback key facts

Vendor
Lookback
Pricing
Subscription — From $25/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Research Teams, Designers
Editor rating
4.2 / 5
Founded
2013
Headquarters
San Francisco, CA, USA

Frequently asked questions

Is Great Question better than Lookback?

Neither is universally better — Great Question edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Great Question or Lookback cheaper?

Lookback is the more affordable of the two to get started, at from $25/mo. Great Question starts at from $49/mo; Lookback starts at from $25/mo.

Can Great Question replace Lookback?

Yes for most teams — both are user research tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.