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Kissmetrics vs Microsoft Clarity

Updated June 2026 · A structured head-to-head comparison.

Customer engagement and behavioral analytics.

Free heatmaps and session recordings.

The verdict

Both Kissmetrics and Microsoft Clarity are credible product analytics tools, and the right pick comes down to your priorities.

Kissmetrics — Customer engagement and behavioral analytics.

Choose Microsoft Clarity if you'd rather have a lower starting price (free), a free plan to start on and a higher overall rating (4.6/5). Free heatmaps and session recordings.

Kissmetrics vs Microsoft Clarity: side by side

DimensionKissmetricsMicrosoft Clarity
Starting priceFrom $299/moFreeWinner
Free planNoYesWinner
Pricing modelSubscriptionFree
Best forSmb, Data TeamsSmb, Marketers
PlatformsWeb, ApiWeb
Rating4.1/54.6/5Winner

Kissmetrics key facts

Vendor
Kissmetrics
Pricing
Subscription — From $299/mo
Free tier
No
Platforms
Web, Api
Best for
Smb, Data Teams
Editor rating
4.1 / 5
Founded
2008
Headquarters
San Diego, CA, USA

Microsoft Clarity key facts

Vendor
Microsoft
Pricing
Free — Free
Free tier
Yes
Platforms
Web
Best for
Smb, Marketers
Editor rating
4.6 / 5
Founded
2020
Headquarters
Redmond, WA, USA

Frequently asked questions

Is Kissmetrics better than Microsoft Clarity?

Neither is universally better — Microsoft Clarity edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Kissmetrics or Microsoft Clarity cheaper?

Microsoft Clarity is the more affordable of the two to get started, at free. Kissmetrics starts at from $299/mo; Microsoft Clarity starts at free.

Can Kissmetrics replace Microsoft Clarity?

Yes for most teams — both are product analytics tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.