LiveChat vs Olark
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both LiveChat and Olark are credible live chat tools, and the right pick comes down to your priorities.
Choose LiveChat if you want a lower starting price (from $24/agent/mo), broader platform coverage and a higher overall rating (4.5/5). Premium live chat for business.
Olark — Simple live chat that works.
LiveChat vs Olark: side by side
| Dimension | LiveChat | Olark |
|---|---|---|
| Starting price | From $24/agent/moWinner | From $29/seat/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Smb, Ecommerce | Smb |
| Platforms | Web, Windows, Mac, Ios, AndroidWinner | Web |
| Rating | 4.5/5Winner | 4.3/5 |
LiveChat key facts
- Vendor
- Text
- Pricing
- Subscription — From $24/agent/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Windows, Mac, Ios, Android
- Best for
- Smb, Ecommerce
- Editor rating
- 4.5 / 5
- Founded
- 2002
- Headquarters
- Wrocław, Poland
Olark key facts
- Vendor
- Olark
- Pricing
- Subscription — From $29/seat/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web
- Best for
- Smb
- Editor rating
- 4.3 / 5
- Founded
- 2009
- Headquarters
- Palo Alto, CA, USA
Frequently asked questions
Is LiveChat better than Olark?
Neither is universally better — LiveChat edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is LiveChat or Olark cheaper?
LiveChat is the more affordable of the two to get started, at from $24/agent/mo. LiveChat starts at from $24/agent/mo; Olark starts at from $29/seat/mo.
Can LiveChat replace Olark?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.