Loox vs Productboard
Updated June 2026 · A structured head-to-head comparison.
Product management system for feedback to roadmap.
The verdict
Both Loox and Productboard are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Loox if you want a higher overall rating (4.8/5). Photo & video reviews for Shopify.
Choose Productboard if you'd rather have a lower starting price (free – $19/mo), a free plan to start on and a longer free trial (15 days). Product management system for feedback to roadmap.
Loox vs Productboard: side by side
| Dimension | Loox | Productboard |
|---|---|---|
| Starting price | From $9.99/mo | Free – $19/moWinner |
| Free plan | No | YesWinner |
| Free trial | 14 days | 15 daysWinner |
| Pricing model | Subscription | Subscription |
| Best for | Shopify Brands | Product Teams |
| Platforms | Web, Api | Web |
| Rating | 4.8/5Winner | 4.3/5 |
Loox key facts
- Vendor
- Loox
- Pricing
- Subscription — From $9.99/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Shopify Brands
- Editor rating
- 4.8 / 5
- Founded
- 2015
- Headquarters
- Tel Aviv, Israel
Productboard key facts
- Vendor
- Productboard
- Pricing
- Subscription — Free – $19/mo
- Free tier
- Yes
- Platforms
- Web
- Best for
- Product Teams
- Editor rating
- 4.3 / 5
- Founded
- 2014
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Loox better than Productboard?
Neither is universally better — Loox edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Loox or Productboard cheaper?
Productboard is the more affordable of the two to get started, at free – $19/mo. Loox starts at from $9.99/mo; Productboard starts at free – $19/mo.
Can Loox replace Productboard?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.