Loox vs Shopify
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Loox and Shopify are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Loox if you want a lower starting price (from $9.99/mo), a longer free trial (14 days) and a higher overall rating (4.8/5). Photo & video reviews for Shopify.
Choose Shopify if you'd rather have broader platform coverage. The leading platform to start and run a store.
Loox vs Shopify: side by side
| Dimension | Loox | Shopify |
|---|---|---|
| Starting price | From $9.99/moWinner | From $29/mo |
| Free plan | No | No |
| Free trial | 14 daysWinner | 3 days |
| Pricing model | Subscription | Subscription |
| Best for | Shopify Brands | Ecommerce, Smb, Dtc Brands |
| Platforms | Web, Api | Web, Ios, Android, ApiWinner |
| Rating | 4.8/5Winner | 4.4/5 |
Loox key facts
- Vendor
- Loox
- Pricing
- Subscription — From $9.99/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Shopify Brands
- Editor rating
- 4.8 / 5
- Founded
- 2015
- Headquarters
- Tel Aviv, Israel
Shopify key facts
- Vendor
- Shopify Inc.
- Pricing
- Subscription — From $29/mo
- Free tier
- Free trial (3 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Ecommerce, Smb, Dtc Brands
- Editor rating
- 4.4 / 5
- Founded
- 2006
- Headquarters
- Ottawa, Canada
Frequently asked questions
Is Loox better than Shopify?
Neither is universally better — Loox edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Loox or Shopify cheaper?
Loox is the more affordable of the two to get started, at from $9.99/mo. Loox starts at from $9.99/mo; Shopify starts at from $29/mo.
Can Loox replace Shopify?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.