Lyssna vs UserTesting
Updated June 2026 · A structured head-to-head comparison.
Human insight and video testing.
The verdict
Both Lyssna and UserTesting are credible user research tools, and the right pick comes down to your priorities.
Choose Lyssna if you want a lower starting price (free - $75/mo) and a free plan to start on. User research and testing platform.
Choose UserTesting if you'd rather have broader platform coverage. Human insight and video testing.
Lyssna vs UserTesting: side by side
| Dimension | Lyssna | UserTesting |
|---|---|---|
| Starting price | Free - $75/moWinner | Custom |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Designers, Product Teams | Enterprise, Research Teams |
| Platforms | Web | Web, iOS, Android, APIWinner |
| Rating | 4.5/5 | 4.5/5 |
Lyssna key facts
- Vendor
- Lyssna
- Pricing
- Freemium - Free - $75/mo
- Free tier
- Yes
- Platforms
- Web
- Best for
- Designers, Product Teams
- Editor rating
- 4.5 / 5
- Founded
- 2008
- Headquarters
- Melbourne, Australia
UserTesting key facts
- Vendor
- UserTesting
- Pricing
- Subscription - Custom
- Free tier
- No
- Platforms
- Web, iOS, Android, API
- Best for
- Enterprise, Research Teams
- Editor rating
- 4.5 / 5
- Founded
- 2007
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Lyssna better than UserTesting?
Neither is universally better - Lyssna edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Lyssna or UserTesting cheaper?
Lyssna is the more affordable of the two to get started, at free - $75/mo. Lyssna starts at free - $75/mo; UserTesting starts at custom.
Can Lyssna replace UserTesting?
Yes for most teams - both are user research tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.
Side-by-side software breakdowns and pricing changes - in your inbox monthly.