Mattermost vs Social Intents
Updated June 2026 · A structured head-to-head comparison.
Open-source, self-hosted team chat.
Live chat for Slack and Teams.
The verdict
Both Mattermost and Social Intents are credible team chat tools, and the right pick comes down to your priorities.
Choose Mattermost if you want a lower starting price (free – $10/user/mo), a free plan to start on and broader platform coverage. Open-source, self-hosted team chat.
Choose Social Intents if you'd rather have a longer free trial (14 days) and a higher overall rating (4.6/5). Live chat for Slack and Teams.
Mattermost vs Social Intents: side by side
| Dimension | Mattermost | Social Intents |
|---|---|---|
| Starting price | Free – $10/user/moWinner | From $39/mo |
| Free plan | YesWinner | No |
| Free trial | — | 14 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Enterprise, Government, Devops Teams | Smb, Support Teams |
| Platforms | Web, Windows, Mac, Linux, Ios, Android, Self HostedWinner | Web, Api |
| Rating | 4.3/5 | 4.6/5Winner |
Mattermost key facts
- Vendor
- Mattermost
- Pricing
- Freemium — Free – $10/user/mo
- Free tier
- Yes
- Platforms
- Web, Windows, Mac, Linux, Ios, Android, Self Hosted
- Best for
- Enterprise, Government, Devops Teams
- Editor rating
- 4.3 / 5
- Founded
- 2016
- Headquarters
- Palo Alto, CA, USA
Social Intents key facts
- Vendor
- Social Intents
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.6 / 5
- Founded
- 2016
- Headquarters
- Cary, NC, USA
Frequently asked questions
Is Mattermost better than Social Intents?
Neither is universally better — Social Intents edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Mattermost or Social Intents cheaper?
Mattermost is the more affordable of the two to get started, at free – $10/user/mo. Mattermost starts at free – $10/user/mo; Social Intents starts at from $39/mo.
Can Mattermost replace Social Intents?
Yes for most teams — both are team chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.