Microsoft Dynamics 365 vs Salesforce
Updated June 2026 · A structured head-to-head comparison.
Enterprise CRM + ERP from Microsoft.
The enterprise CRM standard.
The verdict
Both Microsoft Dynamics 365 and Salesforce are credible crm tools, and the right pick comes down to your priorities.
Microsoft Dynamics 365 — Enterprise CRM + ERP from Microsoft.
Choose Salesforce if you'd rather have a lower starting price (from $25/user/mo), a longer free trial (30 days), more native integrations and a higher overall rating (4.3/5). The enterprise CRM standard.
Microsoft Dynamics 365 vs Salesforce: side by side
| Dimension | Microsoft Dynamics 365 | Salesforce |
|---|---|---|
| Starting price | From $65/user/mo | From $25/user/moWinner |
| Free plan | No | No |
| Free trial | — | 30 daysWinner |
| Pricing model | Subscription | Subscription |
| Best for | Enterprise, Microsoft 365 Users | Enterprise, Mid Market, Sales Teams |
| Platforms | Web, Ios, Android, Api | Web, Ios, Android, Api |
| Integrations | — | 5+ integrationsWinner |
| Rating | 3.9/5 | 4.3/5Winner |
Microsoft Dynamics 365 key facts
- Vendor
- Microsoft
- Pricing
- Subscription — From $65/user/mo
- Free tier
- No
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Microsoft 365 Users
- Editor rating
- 3.9 / 5
- Founded
- 2016
- Headquarters
- Redmond, WA, USA
Salesforce key facts
- Vendor
- Salesforce, Inc.
- Pricing
- Subscription — From $25/user/mo
- Free tier
- Free trial (30 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Mid Market, Sales Teams
- Editor rating
- 4.3 / 5
- Founded
- 1999
- Headquarters
- San Francisco, CA, USA
Frequently asked questions
Is Microsoft Dynamics 365 better than Salesforce?
Neither is universally better — Salesforce edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Microsoft Dynamics 365 or Salesforce cheaper?
Salesforce is the more affordable of the two to get started, at from $25/user/mo. Microsoft Dynamics 365 starts at from $65/user/mo; Salesforce starts at from $25/user/mo.
Can Microsoft Dynamics 365 replace Salesforce?
Yes for most teams — both are crm tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.