Olark vs Social Intents
Updated June 2026 · A structured head-to-head comparison.
Live chat for Slack and Teams.
The verdict
Both Olark and Social Intents are credible live chat tools, and the right pick comes down to your priorities.
Choose Olark if you want a lower starting price (from $29/seat/mo). Simple live chat that works.
Choose Social Intents if you'd rather have a higher overall rating (4.6/5). Live chat for Slack and Teams.
Olark vs Social Intents: side by side
| Dimension | Olark | Social Intents |
|---|---|---|
| Starting price | From $29/seat/moWinner | From $39/mo |
| Free plan | No | No |
| Free trial | 14 days | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Smb | Smb, Support Teams |
| Platforms | Web | Web, Api |
| Rating | 4.3/5 | 4.6/5Winner |
Olark key facts
- Vendor
- Olark
- Pricing
- Subscription — From $29/seat/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web
- Best for
- Smb
- Editor rating
- 4.3 / 5
- Founded
- 2009
- Headquarters
- Palo Alto, CA, USA
Social Intents key facts
- Vendor
- Social Intents
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.6 / 5
- Founded
- 2016
- Headquarters
- Cary, NC, USA
Frequently asked questions
Is Olark better than Social Intents?
Neither is universally better — Social Intents edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Olark or Social Intents cheaper?
Olark is the more affordable of the two to get started, at from $29/seat/mo. Olark starts at from $29/seat/mo; Social Intents starts at from $39/mo.
Can Olark replace Social Intents?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.