Pure Chat vs Social Intents
Updated June 2026 · A structured head-to-head comparison.
Live chat for Slack and Teams.
The verdict
Both Pure Chat and Social Intents are credible live chat tools, and the right pick comes down to your priorities.
Choose Pure Chat if you want a lower starting price (free – $39/mo), a free plan to start on and a longer free trial (30 days). Simple website live chat.
Choose Social Intents if you'd rather have a higher overall rating (4.6/5). Live chat for Slack and Teams.
Pure Chat vs Social Intents: side by side
| Dimension | Pure Chat | Social Intents |
|---|---|---|
| Starting price | Free – $39/moWinner | From $39/mo |
| Free plan | YesWinner | No |
| Free trial | 30 daysWinner | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Smb, Startups | Smb, Support Teams |
| Platforms | Web, Ios, Android | Web, Api |
| Rating | 4.3/5 | 4.6/5Winner |
Pure Chat key facts
- Vendor
- Pure Chat
- Pricing
- Subscription — Free – $39/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Startups
- Editor rating
- 4.3 / 5
- Founded
- 2012
- Headquarters
- Scottsdale, AZ, USA
Social Intents key facts
- Vendor
- Social Intents
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.6 / 5
- Founded
- 2016
- Headquarters
- Cary, NC, USA
Frequently asked questions
Is Pure Chat better than Social Intents?
Neither is universally better — Social Intents edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Pure Chat or Social Intents cheaper?
Pure Chat is the more affordable of the two to get started, at free – $39/mo. Pure Chat starts at free – $39/mo; Social Intents starts at from $39/mo.
Can Pure Chat replace Social Intents?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.