Pure Chat vs Tawk.to
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Pure Chat and Tawk.to are credible live chat tools, and the right pick comes down to your priorities.
Choose Pure Chat if you want a longer free trial (30 days). Simple website live chat.
Choose Tawk.to if you'd rather have a higher overall rating (4.6/5). Free live chat software.
Pure Chat vs Tawk.to: side by side
| Dimension | Pure Chat | Tawk.to |
|---|---|---|
| Starting price | Free – $39/mo | Free – $19/mo |
| Free plan | Yes | Yes |
| Free trial | 30 daysWinner | — |
| Pricing model | Subscription | Freemium |
| Best for | Smb, Startups | Smb, Startups |
| Platforms | Web, Ios, Android | Web, Ios, Android, Api |
| Rating | 4.3/5 | 4.6/5Winner |
Pure Chat key facts
- Vendor
- Pure Chat
- Pricing
- Subscription — Free – $39/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Startups
- Editor rating
- 4.3 / 5
- Founded
- 2012
- Headquarters
- Scottsdale, AZ, USA
Tawk.to key facts
- Vendor
- Tawk.to
- Pricing
- Freemium — Free – $19/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Startups
- Editor rating
- 4.6 / 5
- Founded
- 2011
- Headquarters
- Las Vegas, NV, USA
Frequently asked questions
Is Pure Chat better than Tawk.to?
Neither is universally better — Tawk.to edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Pure Chat or Tawk.to cheaper?
Pure Chat is the more affordable of the two to get started, at free – $39/mo. Pure Chat starts at free – $39/mo; Tawk.to starts at free – $19/mo.
Can Pure Chat replace Tawk.to?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.