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Re:amaze vs Tawk.to

Updated June 2026 · A structured head-to-head comparison.

Helpdesk and live chat for ecommerce.

Free live chat software.

The verdict

Both Re:amaze and Tawk.to are credible helpdesk tools, and the right pick comes down to your priorities.

Choose Re:amaze if you want a longer free trial (14 days). Helpdesk and live chat for ecommerce.

Choose Tawk.to if you'd rather have a lower starting price (free – $19/mo) and a free plan to start on. Free live chat software.

Re:amaze vs Tawk.to: side by side

DimensionRe:amazeTawk.to
Starting priceFrom $29/moFree – $19/moWinner
Free planNoYesWinner
Free trial14 daysWinner
Pricing modelSubscriptionFreemium
Best forEcommerce, SmbSmb, Startups
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Rating4.6/54.6/5

Re:amaze key facts

Vendor
Re:amaze
Pricing
Subscription — From $29/mo
Free tier
Free trial (14 days)
Platforms
Web, Ios, Android
Best for
Ecommerce, Smb
Editor rating
4.6 / 5
Founded
2013
Headquarters
Palo Alto, CA, USA

Tawk.to key facts

Vendor
Tawk.to
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.6 / 5
Founded
2011
Headquarters
Las Vegas, NV, USA

Frequently asked questions

Is Re:amaze better than Tawk.to?

Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Re:amaze or Tawk.to cheaper?

Tawk.to is the more affordable of the two to get started, at free – $19/mo. Re:amaze starts at from $29/mo; Tawk.to starts at free – $19/mo.

Can Re:amaze replace Tawk.to?

Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.