Refiner vs SurveyMonkey
Updated June 2026 · A structured head-to-head comparison.
The world's most popular survey platform.
The verdict
Both Refiner and SurveyMonkey are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Refiner if you want a higher overall rating (4.7/5). In-product microsurveys for SaaS.
Choose SurveyMonkey if you'd rather have broader platform coverage. The world's most popular survey platform.
Refiner vs SurveyMonkey: side by side
| Dimension | Refiner | SurveyMonkey |
|---|---|---|
| Starting price | Free – $79/mo | Free – $39/mo |
| Free plan | Yes | Yes |
| Pricing model | Freemium | Freemium |
| Best for | Product Teams, Saas | Smb, Enterprise |
| Platforms | Web, Api | Web, Ios, Android, ApiWinner |
| Rating | 4.7/5Winner | 4.4/5 |
Refiner key facts
- Vendor
- Refiner
- Pricing
- Freemium — Free – $79/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams, Saas
- Editor rating
- 4.7 / 5
- Founded
- 2018
- Headquarters
- Lisbon, Portugal
SurveyMonkey key facts
- Vendor
- Momentive
- Pricing
- Freemium — Free – $39/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Enterprise
- Editor rating
- 4.4 / 5
- Founded
- 1999
- Headquarters
- San Mateo, CA, USA
Frequently asked questions
Is Refiner better than SurveyMonkey?
Neither is universally better — Refiner edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Refiner or SurveyMonkey cheaper?
Refiner is the more affordable of the two to get started, at free – $79/mo. Refiner starts at free – $79/mo; SurveyMonkey starts at free – $39/mo.
Can Refiner replace SurveyMonkey?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.