Refiner vs Zoho Survey
Updated June 2026 · A structured head-to-head comparison.
Online survey software by Zoho.
The verdict
Both Refiner and Zoho Survey are credible customer feedback tools, and the right pick comes down to your priorities.
Choose Refiner if you want a higher overall rating (4.7/5). In-product microsurveys for SaaS.
Choose Zoho Survey if you'd rather have broader platform coverage. Online survey software by Zoho.
Refiner vs Zoho Survey: side by side
| Dimension | Refiner | Zoho Survey |
|---|---|---|
| Starting price | Free – $79/mo | Free – $35/mo |
| Free plan | Yes | Yes |
| Pricing model | Freemium | Freemium |
| Best for | Product Teams, Saas | Smb |
| Platforms | Web, Api | Web, Ios, Android, ApiWinner |
| Rating | 4.7/5Winner | 4.4/5 |
Refiner key facts
- Vendor
- Refiner
- Pricing
- Freemium — Free – $79/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Product Teams, Saas
- Editor rating
- 4.7 / 5
- Founded
- 2018
- Headquarters
- Lisbon, Portugal
Zoho Survey key facts
- Vendor
- Zoho Corporation
- Pricing
- Freemium — Free – $35/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb
- Editor rating
- 4.4 / 5
- Founded
- 2013
- Headquarters
- Chennai, India
Frequently asked questions
Is Refiner better than Zoho Survey?
Neither is universally better — Refiner edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Refiner or Zoho Survey cheaper?
Refiner is the more affordable of the two to get started, at free – $79/mo. Refiner starts at free – $79/mo; Zoho Survey starts at free – $35/mo.
Can Refiner replace Zoho Survey?
Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.