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Social Intents vs Tawk.to

Updated June 2026 · A structured head-to-head comparison.

Live chat for Slack and Teams.

Free live chat software.

The verdict

Both Social Intents and Tawk.to are credible live chat tools, and the right pick comes down to your priorities.

Choose Social Intents if you want a longer free trial (14 days). Live chat for Slack and Teams.

Choose Tawk.to if you'd rather have a lower starting price (free – $19/mo), a free plan to start on and broader platform coverage. Free live chat software.

Social Intents vs Tawk.to: side by side

DimensionSocial IntentsTawk.to
Starting priceFrom $39/moFree – $19/moWinner
Free planNoYesWinner
Free trial14 daysWinner
Pricing modelSubscriptionFreemium
Best forSmb, Support TeamsSmb, Startups
PlatformsWeb, ApiWeb, Ios, Android, ApiWinner
Rating4.6/54.6/5

Social Intents key facts

Vendor
Social Intents
Pricing
Subscription — From $39/mo
Free tier
Free trial (14 days)
Platforms
Web, Api
Best for
Smb, Support Teams
Editor rating
4.6 / 5
Founded
2016
Headquarters
Cary, NC, USA

Tawk.to key facts

Vendor
Tawk.to
Pricing
Freemium — Free – $19/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Startups
Editor rating
4.6 / 5
Founded
2011
Headquarters
Las Vegas, NV, USA

Frequently asked questions

Is Social Intents better than Tawk.to?

Neither is universally better — Social Intents edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Social Intents or Tawk.to cheaper?

Tawk.to is the more affordable of the two to get started, at free – $19/mo. Social Intents starts at from $39/mo; Tawk.to starts at free – $19/mo.

Can Social Intents replace Tawk.to?

Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.