Tawk.to vs Trengo
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Tawk.to and Trengo are credible live chat tools, and the right pick comes down to your priorities.
Choose Tawk.to if you want a lower starting price (free – $19/mo), a free plan to start on and a higher overall rating (4.6/5). Free live chat software.
Choose Trengo if you'd rather have a longer free trial (7 days). Multichannel team inbox.
Tawk.to vs Trengo: side by side
| Dimension | Tawk.to | Trengo |
|---|---|---|
| Starting price | Free – $19/moWinner | From $13/user/mo |
| Free plan | YesWinner | No |
| Free trial | — | 7 daysWinner |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Startups | Smb, Ecommerce |
| Platforms | Web, Ios, Android, Api | Web, Ios, Android, Api |
| Rating | 4.6/5Winner | 4.3/5 |
Tawk.to key facts
- Vendor
- Tawk.to
- Pricing
- Freemium — Free – $19/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Startups
- Editor rating
- 4.6 / 5
- Founded
- 2011
- Headquarters
- Las Vegas, NV, USA
Trengo key facts
- Vendor
- Trengo
- Pricing
- Subscription — From $13/user/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Ecommerce
- Editor rating
- 4.3 / 5
- Founded
- 2017
- Headquarters
- Utrecht, Netherlands
Frequently asked questions
Is Tawk.to better than Trengo?
Neither is universally better — Tawk.to edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Tawk.to or Trengo cheaper?
Tawk.to is the more affordable of the two to get started, at free – $19/mo. Tawk.to starts at free – $19/mo; Trengo starts at from $13/user/mo.
Can Tawk.to replace Trengo?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.