Tidio vs Userlike
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Tidio and Userlike are credible live chat tools, and the right pick comes down to your priorities.
Tidio — Live chat and AI chatbots for SMB.
Choose Userlike if you'd rather have a longer free trial (14 days). Live chat and messaging for support.
Tidio vs Userlike: side by side
| Dimension | Tidio | Userlike |
|---|---|---|
| Starting price | Free – $29/mo | Free – $90/mo |
| Free plan | Yes | Yes |
| Free trial | — | 14 daysWinner |
| Pricing model | Freemium | Freemium |
| Best for | Smb, Ecommerce | Smb, Mid Market |
| Platforms | Web, Ios, Android | Web, Ios, Android, Api |
| Rating | 4.7/5 | 4.6/5 |
Tidio key facts
- Vendor
- Tidio
- Pricing
- Freemium — Free – $29/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Ecommerce
- Editor rating
- 4.7 / 5
- Founded
- 2013
- Headquarters
- Szczecin, Poland
Userlike key facts
- Vendor
- Userlike
- Pricing
- Freemium — Free – $90/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Mid Market
- Editor rating
- 4.6 / 5
- Founded
- 2012
- Headquarters
- Cologne, Germany
Frequently asked questions
Is Tidio better than Userlike?
Neither is universally better — Tidio edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Tidio or Userlike cheaper?
Tidio is the more affordable of the two to get started, at free – $29/mo. Tidio starts at free – $29/mo; Userlike starts at free – $90/mo.
Can Tidio replace Userlike?
Yes for most teams — both are live chat tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.