Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Deskpro
- Pricing
- Subscription — From $29/agent/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Mid Market, Enterprise
- Editor rating
- 4.5 / 5
- Founded
- 2001
- Headquarters
- London, UK
What is Deskpro?
Deskpro is a helpdesk tool from Deskpro. Deskpro is a flexible help desk platform offering ticketing, live chat, and self-service in cloud or on-premise deployments.
Deskpro uses subscription pricing with a 14-day free trial. From $29/agent/mo.
It's best suited to mid-market, enterprise and runs on Web, Ios, Android, Api.
Standout strengths include cloud or on-prem, highly configurable, multi-channel. Worth weighing: configuration overhead, dated areas of ui.
Deskpro pricing
Pros
- Cloud or on-prem
- Highly configurable
- Multi-channel
Cons
- Configuration overhead
- Dated areas of UI
Deskpro vs alternatives
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Frequently asked questions
What is Deskpro?
Deskpro is a flexible help desk platform offering ticketing, live chat, and self-service in cloud or on-premise deployments.
How much does Deskpro cost?
Deskpro is subscription-priced. Paid plans start at $29/agent/mo.
Does Deskpro have a free trial?
Yes — Deskpro offers a 14-day free trial.
What platforms does Deskpro support?
Deskpro is available on Web, Ios, Android, Api.