Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Gainsight
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Api
- Best for
- Enterprise, Saas
- Editor rating
- 4.4 / 5
- Founded
- 2010
- Headquarters
- Amsterdam, Netherlands
What is inSided?
inSided is a community platforms tool from Gainsight. inSided, now Gainsight Customer Communities, is a community platform built for customer success and self-service support.
inSided uses subscription pricing. Custom.
It's best suited to enterprise, saas and runs on Web, Api.
Standout strengths include built for customer success, self-service support, knowledge sharing. Worth weighing: enterprise pricing, b2b saas focus.
inSided pricing
Pros
- Built for customer success
- Self-service support
- Knowledge sharing
Cons
- Enterprise pricing
- B2B SaaS focus
inSided vs alternatives
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Frequently asked questions
What is inSided?
inSided, now Gainsight Customer Communities, is a community platform built for customer success and self-service support.
How much does inSided cost?
inSided is subscription-priced.
Does inSided have a free trial?
inSided does not advertise a free trial.
What platforms does inSided support?
inSided is available on Web, Api.