Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Jitbit
- Pricing
- Subscription — From $39/mo
- Free tier
- Free trial (21 days)
- Platforms
- Web, Api
- Best for
- Smb, It Teams
- Editor rating
- 4.5 / 5
- Founded
- 2005
- Headquarters
- London, UK
What is Jitbit Helpdesk?
Jitbit Helpdesk is a helpdesk tool from Jitbit. Jitbit Helpdesk is a ticketing system available as a hosted SaaS or self-hosted on-premise application for support teams.
Jitbit Helpdesk uses subscription pricing with a 21-day free trial. From $39/mo.
It's best suited to smb, it-teams and runs on Web, Api.
Standout strengths include on-prem option, simple ticketing, one-time license available. Worth weighing: basic ui, limited live chat.
Jitbit Helpdesk pricing
Pros
- On-prem option
- Simple ticketing
- One-time license available
Cons
- Basic UI
- Limited live chat
Jitbit Helpdesk vs alternatives
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Frequently asked questions
What is Jitbit Helpdesk?
Jitbit Helpdesk is a ticketing system available as a hosted SaaS or self-hosted on-premise application for support teams.
How much does Jitbit Helpdesk cost?
Jitbit Helpdesk is subscription-priced. Paid plans start at $39/mo.
Does Jitbit Helpdesk have a free trial?
Yes — Jitbit Helpdesk offers a 21-day free trial.
What platforms does Jitbit Helpdesk support?
Jitbit Helpdesk is available on Web, Api.