Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Simplesat
- Pricing
- Freemium — Free – $49/mo
- Free tier
- Yes
- Platforms
- Web, Api
- Best for
- Support Teams, Msps
- Editor rating
- 4.8 / 5
- Founded
- 2016
- Headquarters
- Wilmington, DE, USA
What is Simplesat?
Simplesat is a customer feedback tool from Simplesat. Simplesat captures CSAT, CES, and NPS feedback directly inside helpdesk and PSA tools like Zendesk and ConnectWise.
Simplesat uses freemium pricing and offers a free tier you can start on without a credit card. Free – $49/mo.
It's best suited to support-teams, msps and runs on Web, Api.
Standout strengths include embeds in helpdesks, quick setup, good for msps. Worth weighing: focused on support feedback.
Simplesat pricing
Pros
- Embeds in helpdesks
- Quick setup
- Good for MSPs
Cons
- Focused on support feedback
Simplesat vs alternatives
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Frequently asked questions
What is Simplesat?
Simplesat captures CSAT, CES, and NPS feedback directly inside helpdesk and PSA tools like Zendesk and ConnectWise.
How much does Simplesat cost?
Simplesat is freemium-priced. It has a free tier. Paid plans start at $49/mo.
Does Simplesat have a free trial?
Simplesat offers a free tier rather than a time-limited trial.
What platforms does Simplesat support?
Simplesat is available on Web, Api.