Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- SnapEngage
- Pricing
- Subscription — From $16/agent/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web, Api
- Best for
- Mid Market, Healthcare
- Editor rating
- 4.5 / 5
- Founded
- 2008
- Headquarters
- Boulder, CO, USA
What is SnapEngage?
SnapEngage is a live chat tool from SnapEngage. SnapEngage is an enterprise live chat and messaging platform with HIPAA-compliant options for healthcare and regulated industries.
SnapEngage uses subscription pricing with a 7-day free trial. From $16/agent/mo.
It's best suited to mid-market, healthcare and runs on Web, Api.
Standout strengths include hipaa-compliant option, reliable chat, crm integrations. Worth weighing: fewer recent updates, no standalone ticketing.
SnapEngage pricing
Pros
- HIPAA-compliant option
- Reliable chat
- CRM integrations
Cons
- Fewer recent updates
- No standalone ticketing
SnapEngage vs alternatives
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Frequently asked questions
What is SnapEngage?
SnapEngage is an enterprise live chat and messaging platform with HIPAA-compliant options for healthcare and regulated industries.
How much does SnapEngage cost?
SnapEngage is subscription-priced. Paid plans start at $16/agent/mo.
Does SnapEngage have a free trial?
Yes — SnapEngage offers a 7-day free trial.
What platforms does SnapEngage support?
SnapEngage is available on Web, Api.