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SupportBee

by SupportBee

Email-style shared inbox help desk.

4.3(50)Help Desk

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

SupportBee screenshot

Key facts

Vendor
SupportBee
Pricing
Subscription — From $13/user/mo
Free tier
Free trial (14 days)
Platforms
Web, Api
Best for
Smb, Startups
Editor rating
4.3 / 5
Founded
2011
Headquarters
Newark, DE, USA

What is SupportBee?

SupportBee is a helpdesk tool from SupportBee. SupportBee is a simple shared inbox help desk that keeps support email collaborative and easy to triage.

SupportBee uses subscription pricing with a 14-day free trial. From $13/user/mo.

It's best suited to smb, startups and runs on Web, Api.

Standout strengths include simple shared inbox, affordable, email-first. Worth weighing: limited channels, few advanced features.

SupportBee pricing

Startup
$13/user/mo
Get Startup
Enterprise
$17/user/mo
Get Enterprise

Pros

  • Simple shared inbox
  • Affordable
  • Email-first

Cons

  • Limited channels
  • Few advanced features

SupportBee vs alternatives

See all SupportBee alternatives →

Ready to try SupportBee?

Start a 14-day free trial and see if it fits your workflow.

Work at SupportBee? Claim this listing to keep it accurate.

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Frequently asked questions

What is SupportBee?

SupportBee is a simple shared inbox help desk that keeps support email collaborative and easy to triage.

How much does SupportBee cost?

SupportBee is subscription-priced. Paid plans start at $13/user/mo.

Does SupportBee have a free trial?

Yes — SupportBee offers a 14-day free trial.

What platforms does SupportBee support?

SupportBee is available on Web, Api.