Groove vs HappyFox
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both Groove and HappyFox are credible helpdesk tools, and the right pick comes down to your priorities.
Choose Groove if you want a lower starting price (from $16/user/mo) and a longer free trial (7 days). Simple help desk for growing teams.
Choose HappyFox if you'd rather have broader platform coverage. Cloud-based help desk and ticketing.
Groove vs HappyFox: side by side
| Dimension | Groove | HappyFox |
|---|---|---|
| Starting price | From $16/user/moWinner | From $29/agent/mo |
| Free plan | No | No |
| Free trial | 7 daysWinner | - |
| Pricing model | Subscription | Subscription |
| Best for | Smb | Mid Market, IT Teams |
| Platforms | Web | Web, iOS, Android, APIWinner |
| Rating | 4.5/5 | 4.5/5 |
Groove key facts
- Vendor
- Groove
- Pricing
- Subscription - From $16/user/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web
- Best for
- Smb
- Editor rating
- 4.5 / 5
- Founded
- 2011
- Headquarters
- Providence, RI, USA
HappyFox key facts
- Vendor
- HappyFox
- Pricing
- Subscription - From $29/agent/mo
- Free tier
- No
- Platforms
- Web, iOS, Android, API
- Best for
- Mid Market, IT Teams
- Editor rating
- 4.5 / 5
- Founded
- 2011
- Headquarters
- Irvine, CA, USA
Frequently asked questions
Is Groove better than HappyFox?
Neither is universally better - Groove edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is Groove or HappyFox cheaper?
Groove is the more affordable of the two to get started, at from $16/user/mo. Groove starts at from $16/user/mo; HappyFox starts at from $29/agent/mo.
Can Groove replace HappyFox?
Yes for most teams - both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.
Side-by-side software breakdowns and pricing changes - in your inbox monthly.