Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Groove
- Pricing
- Subscription — From $16/user/mo
- Free tier
- Free trial (7 days)
- Platforms
- Web
- Best for
- Smb
- Editor rating
- 4.5 / 5
- Founded
- 2011
- Headquarters
- Providence, RI, USA
What is Groove?
Groove is a helpdesk tool from Groove. Groove is a simple, shared-inbox help desk for small businesses.
Groove uses subscription pricing with a 7-day free trial. From $16/user/mo.
It's best suited to smb and runs on Web.
Standout strengths include simple, affordable, shared inbox. Worth weighing: fewer enterprise features.
Groove pricing
Pros
- Simple
- Affordable
- Shared inbox
Cons
- Fewer enterprise features
Groove vs alternatives
Ready to try Groove?
Start a 7-day free trial and see if it fits your workflow.
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Frequently asked questions
What is Groove?
Groove is a simple, shared-inbox help desk for small businesses.
How much does Groove cost?
Groove is subscription-priced. Paid plans start at $16/user/mo.
Does Groove have a free trial?
Yes — Groove offers a 7-day free trial.
What platforms does Groove support?
Groove is available on Web.