KnoCommerce vs Shopper Approved
Updated June 2026 · A structured head-to-head comparison.
Post-purchase surveys and attribution.
Ratings, reviews and seller feedback.
The verdict
Both KnoCommerce and Shopper Approved are credible customer feedback tools, and the right pick comes down to your priorities.
Choose KnoCommerce if you want a lower starting price (free - $49/mo) and a free plan to start on. Post-purchase surveys and attribution.
Shopper Approved - Ratings, reviews and seller feedback.
KnoCommerce vs Shopper Approved: side by side
| Dimension | KnoCommerce | Shopper Approved |
|---|---|---|
| Starting price | Free - $49/moWinner | Custom |
| Free plan | YesWinner | No |
| Pricing model | Freemium | Subscription |
| Best for | Smb, Ecommerce Brands | Ecommerce Teams, Smb |
| Platforms | Web, API | Web, API |
| Rating | 4.8/5 | 4.7/5 |
KnoCommerce key facts
- Vendor
- Kno
- Pricing
- Freemium - Free - $49/mo
- Free tier
- Yes
- Platforms
- Web, API
- Best for
- Smb, Ecommerce Brands
- Editor rating
- 4.8 / 5
- Founded
- 2020
- Headquarters
- Austin, Texas, USA
Shopper Approved key facts
- Vendor
- Shopper Approved
- Pricing
- Subscription - Custom
- Free tier
- No
- Platforms
- Web, API
- Best for
- Ecommerce Teams, Smb
- Editor rating
- 4.7 / 5
- Founded
- 2010
- Headquarters
- Ogden, Utah
Frequently asked questions
Is KnoCommerce better than Shopper Approved?
Neither is universally better - KnoCommerce edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is KnoCommerce or Shopper Approved cheaper?
KnoCommerce is the more affordable of the two to get started, at free - $49/mo. KnoCommerce starts at free - $49/mo; Shopper Approved starts at custom.
Can KnoCommerce replace Shopper Approved?
Yes for most teams - both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.
Side-by-side software breakdowns and pricing changes - in your inbox monthly.