LiveAgent vs Re:amaze
Updated June 2026 · A structured head-to-head comparison.
The verdict
Both LiveAgent and Re:amaze are credible helpdesk tools, and the right pick comes down to your priorities.
Choose LiveAgent if you want a lower starting price (free – $15/agent/mo), a free plan to start on and a longer free trial (30 days). Help desk with universal inbox.
Re:amaze — Helpdesk and live chat for ecommerce.
LiveAgent vs Re:amaze: side by side
| Dimension | LiveAgent | Re:amaze |
|---|---|---|
| Starting price | Free – $15/agent/moWinner | From $29/mo |
| Free plan | YesWinner | No |
| Free trial | 30 daysWinner | 14 days |
| Pricing model | Subscription | Subscription |
| Best for | Smb, Support Teams | Ecommerce, Smb |
| Platforms | Web, Ios, Android, Api | Web, Ios, Android |
| Rating | 4.5/5 | 4.6/5 |
LiveAgent key facts
- Vendor
- Quality Unit
- Pricing
- Subscription — Free – $15/agent/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.5 / 5
- Founded
- 2006
- Headquarters
- Bratislava, Slovakia
Re:amaze key facts
- Vendor
- Re:amaze
- Pricing
- Subscription — From $29/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android
- Best for
- Ecommerce, Smb
- Editor rating
- 4.6 / 5
- Founded
- 2013
- Headquarters
- Palo Alto, CA, USA
Frequently asked questions
Is LiveAgent better than Re:amaze?
Neither is universally better — Re:amaze edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.
Is LiveAgent or Re:amaze cheaper?
LiveAgent is the more affordable of the two to get started, at free – $15/agent/mo. LiveAgent starts at free – $15/agent/mo; Re:amaze starts at from $29/mo.
Can LiveAgent replace Re:amaze?
Yes for most teams — both are helpdesk tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.