softwares.com
LiveAgent logo

LiveAgent

by Quality Unit

Help desk with universal inbox.

4.5(1,500)Help Desk

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

LiveAgent screenshot

Key facts

Vendor
Quality Unit
Pricing
Subscription — Free – $15/agent/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Support Teams
Editor rating
4.5 / 5
Founded
2006
Headquarters
Bratislava, Slovakia

What is LiveAgent?

LiveAgent is a helpdesk tool from Quality Unit. LiveAgent is a help desk combining ticketing, live chat, and call center in a single universal inbox.

LiveAgent uses subscription pricing and offers a free tier you can start on without a credit card. Free – $15/agent/mo.

It's best suited to smb, support-teams and runs on Web, Ios, Android, Api.

Standout strengths include all-in-one channels, affordable, fast live chat. Worth weighing: dated interface, steep feature breadth.

LiveAgent pricing

Small
$15/agent/mo
Get Small
Medium
$29/agent/mo
Get Medium

Pros

  • All-in-one channels
  • Affordable
  • Fast live chat

Cons

  • Dated interface
  • Steep feature breadth

LiveAgent vs alternatives

See all LiveAgent alternatives →

Ready to try LiveAgent?

Start free and see if it fits your workflow.

Work at Quality Unit? Claim this listing to keep it accurate.

Related software

More
HelpCrunch logo

HelpCrunch

HelpCrunch

Customer communication platform.

4.7(300)From $12/mo
Missive logo

Missive

Missive

Shared inbox and team email.

4.7(1,200)Free – $14/user/mo
Plain logo

Plain

Plain

Customer support for modern teams.

4.7(80)Free – $39/agent/mo

Related guides

User reviews

No user reviews yet. Be the first to review LiveAgent.

Frequently asked questions

What is LiveAgent?

LiveAgent is a help desk combining ticketing, live chat, and call center in a single universal inbox.

How much does LiveAgent cost?

LiveAgent is subscription-priced. It has a free tier. Paid plans start at $15/agent/mo.

Does LiveAgent have a free trial?

Yes — LiveAgent offers a 30-day free trial.

What platforms does LiveAgent support?

LiveAgent is available on Web, Ios, Android, Api.