Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Quality Unit
- Pricing
- Subscription — Free – $15/agent/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.5 / 5
- Founded
- 2006
- Headquarters
- Bratislava, Slovakia
What is LiveAgent?
LiveAgent is a helpdesk tool from Quality Unit. LiveAgent is a help desk combining ticketing, live chat, and call center in a single universal inbox.
LiveAgent uses subscription pricing and offers a free tier you can start on without a credit card. Free – $15/agent/mo.
It's best suited to smb, support-teams and runs on Web, Ios, Android, Api.
Standout strengths include all-in-one channels, affordable, fast live chat. Worth weighing: dated interface, steep feature breadth.
LiveAgent pricing
Pros
- All-in-one channels
- Affordable
- Fast live chat
Cons
- Dated interface
- Steep feature breadth
LiveAgent vs alternatives
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Frequently asked questions
What is LiveAgent?
LiveAgent is a help desk combining ticketing, live chat, and call center in a single universal inbox.
How much does LiveAgent cost?
LiveAgent is subscription-priced. It has a free tier. Paid plans start at $15/agent/mo.
Does LiveAgent have a free trial?
Yes — LiveAgent offers a 30-day free trial.
What platforms does LiveAgent support?
LiveAgent is available on Web, Ios, Android, Api.