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Simplesat vs Survicate

Updated June 2026 · A structured head-to-head comparison.

CSAT and NPS for support teams.

Multichannel surveys and feedback.

The verdict

Both Simplesat and Survicate are credible customer feedback tools, and the right pick comes down to your priorities.

Choose Simplesat if you want a higher overall rating (4.8/5). CSAT and NPS for support teams.

Choose Survicate if you'd rather have broader platform coverage. Multichannel surveys and feedback.

Simplesat vs Survicate: side by side

DimensionSimplesatSurvicate
Starting priceFree – $49/moFree – $99/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forSupport Teams, MspsSmb, Product Teams
PlatformsWeb, ApiWeb, Ios, Android, ApiWinner
Rating4.8/5Winner4.5/5

Simplesat key facts

Vendor
Simplesat
Pricing
Freemium — Free – $49/mo
Free tier
Yes
Platforms
Web, Api
Best for
Support Teams, Msps
Editor rating
4.8 / 5
Founded
2016
Headquarters
Wilmington, DE, USA

Survicate key facts

Vendor
Survicate
Pricing
Freemium — Free – $99/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb, Product Teams
Editor rating
4.5 / 5
Founded
2013
Headquarters
Warsaw, Poland

Frequently asked questions

Is Simplesat better than Survicate?

Neither is universally better — Simplesat edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Simplesat or Survicate cheaper?

Simplesat is the more affordable of the two to get started, at free – $49/mo. Simplesat starts at free – $49/mo; Survicate starts at free – $99/mo.

Can Simplesat replace Survicate?

Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.