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Simplesat vs Zoho Survey

Updated June 2026 · A structured head-to-head comparison.

CSAT and NPS for support teams.

Online survey software by Zoho.

The verdict

Both Simplesat and Zoho Survey are credible customer feedback tools, and the right pick comes down to your priorities.

Choose Simplesat if you want a higher overall rating (4.8/5). CSAT and NPS for support teams.

Choose Zoho Survey if you'd rather have broader platform coverage. Online survey software by Zoho.

Simplesat vs Zoho Survey: side by side

DimensionSimplesatZoho Survey
Starting priceFree – $49/moFree – $35/mo
Free planYesYes
Pricing modelFreemiumFreemium
Best forSupport Teams, MspsSmb
PlatformsWeb, ApiWeb, Ios, Android, ApiWinner
Rating4.8/5Winner4.4/5

Simplesat key facts

Vendor
Simplesat
Pricing
Freemium — Free – $49/mo
Free tier
Yes
Platforms
Web, Api
Best for
Support Teams, Msps
Editor rating
4.8 / 5
Founded
2016
Headquarters
Wilmington, DE, USA

Zoho Survey key facts

Vendor
Zoho Corporation
Pricing
Freemium — Free – $35/mo
Free tier
Yes
Platforms
Web, Ios, Android, Api
Best for
Smb
Editor rating
4.4 / 5
Founded
2013
Headquarters
Chennai, India

Frequently asked questions

Is Simplesat better than Zoho Survey?

Neither is universally better — Simplesat edges ahead on overall rating, but the best choice depends on price, platforms, and your use case. See the side-by-side table above.

Is Simplesat or Zoho Survey cheaper?

Simplesat is the more affordable of the two to get started, at free – $49/mo. Simplesat starts at free – $49/mo; Zoho Survey starts at free – $35/mo.

Can Simplesat replace Zoho Survey?

Yes for most teams — both are customer feedback tools with heavily overlapping features. The main trade-offs are pricing and platform support, covered in the comparison above.