Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Helpwise
- Pricing
- Subscription — From $12/user/mo
- Free tier
- Free trial (14 days)
- Platforms
- Web, Ios, Android, Api
- Best for
- Smb, Support Teams
- Editor rating
- 4.3 / 5
- Founded
- 2017
- Headquarters
- Middletown, DE, USA
What is Helpwise?
Helpwise is a helpdesk tool from Helpwise. Helpwise is a shared inbox and help desk for managing team email, chat, and SMS conversations collaboratively.
Helpwise uses subscription pricing with a 14-day free trial. From $12/user/mo.
It's best suited to smb, support-teams and runs on Web, Ios, Android, Api.
Standout strengths include affordable shared inbox, multi-channel, simple setup. Worth weighing: fewer advanced features, smaller ecosystem.
Helpwise pricing
Pros
- Affordable shared inbox
- Multi-channel
- Simple setup
Cons
- Fewer advanced features
- Smaller ecosystem
Helpwise vs alternatives
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Frequently asked questions
What is Helpwise?
Helpwise is a shared inbox and help desk for managing team email, chat, and SMS conversations collaboratively.
How much does Helpwise cost?
Helpwise is subscription-priced. Paid plans start at $12/user/mo.
Does Helpwise have a free trial?
Yes — Helpwise offers a 14-day free trial.
What platforms does Helpwise support?
Helpwise is available on Web, Ios, Android, Api.