Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Hiver
- Pricing
- Subscription — Free – $19/user/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb, Google Workspace Users
- Editor rating
- 4.6 / 5
- Founded
- 2011
- Headquarters
- San Jose, CA, USA
What is Hiver?
Hiver is a helpdesk tool from Hiver. Hiver turns Gmail into a multi-channel help desk for support teams.
Hiver uses subscription pricing and offers a free tier you can start on without a credit card. Free – $19/user/mo.
It's best suited to smb, google-workspace-users and runs on Web, Ios, Android.
Standout strengths include works in gmail, low learning curve, affordable. Worth weighing: google workspace required.
Hiver pricing
Pros
- Works in Gmail
- Low learning curve
- Affordable
Cons
- Google Workspace required
Hiver vs alternatives
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Frequently asked questions
What is Hiver?
Hiver turns Gmail into a multi-channel help desk for support teams.
How much does Hiver cost?
Hiver is subscription-priced. It has a free tier. Paid plans start at $19/user/mo.
Does Hiver have a free trial?
Yes — Hiver offers a 7-day free trial.
What platforms does Hiver support?
Hiver is available on Web, Ios, Android.