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Kapture CX logo

Kapture CX

by Kapture

AI-powered customer experience CRM.

4.3(300)CRM

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

Kapture CX screenshot

Key facts

Vendor
Kapture
Pricing
Subscription — From $79/user/mo
Free tier
No
Platforms
Web, Ios, Android
Best for
India Enterprise, Support Teams
Editor rating
4.3 / 5
Founded
2014
Headquarters
Bengaluru, India

What is Kapture CX?

Kapture CX is a crm tool from Kapture. Kapture CX is an AI-driven customer support and CRM platform for enterprises across retail, BFSI, and travel, strong in India and the Middle East.

Kapture CX uses subscription pricing. From $79/user/mo.

It's best suited to india-enterprise, support-teams and runs on Web, Ios, Android.

Standout strengths include omnichannel support crm, ai automation, vertical playbooks. Worth weighing: enterprise-oriented, setup needed.

Kapture CX pricing

Professional
$79/user/mo
Get Professional
Enterprise
Custom
Get Enterprise

Pros

  • Omnichannel support CRM
  • AI automation
  • Vertical playbooks

Cons

  • Enterprise-oriented
  • Setup needed

Kapture CX vs alternatives

See all Kapture CX alternatives →

Ready to try Kapture CX?

Visit the official site and see if it fits your workflow.

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Frequently asked questions

What is Kapture CX?

Kapture CX is an AI-driven customer support and CRM platform for enterprises across retail, BFSI, and travel, strong in India and the Middle East.

How much does Kapture CX cost?

Kapture CX is subscription-priced. Paid plans start at $79/user/mo.

Does Kapture CX have a free trial?

Kapture CX does not advertise a free trial.

What platforms does Kapture CX support?

Kapture CX is available on Web, Ios, Android.