Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- SugarCRM
- Pricing
- Subscription — From $49/user/mo
- Free tier
- No
- Platforms
- Web, Ios, Android, Api, Self Hosted
- Best for
- Mid Market, Enterprise
- Editor rating
- 3.9 / 5
- Founded
- 2004
- Headquarters
- Cupertino, CA, USA
What is SugarCRM?
SugarCRM is a crm tool from SugarCRM. SugarCRM is a customizable CRM platform for sales, marketing, and service.
SugarCRM uses subscription pricing. From $49/user/mo.
It's best suited to mid-market, enterprise and runs on Web, Ios, Android, Api, Self Hosted.
Standout strengths include highly customizable, on-prem option, strong automation. Worth weighing: setup complexity, pricey.
SugarCRM pricing
Pros
- Highly customizable
- On-prem option
- Strong automation
Cons
- Setup complexity
- Pricey
SugarCRM vs alternatives
Ready to try SugarCRM?
Visit the official site and see if it fits your workflow.
Work at SugarCRM? Claim this listing to keep it accurate.
Related software
MoreRelated guides
Related terms
User reviews
No user reviews yet. Be the first to review SugarCRM.
Frequently asked questions
What is SugarCRM?
SugarCRM is a customizable CRM platform for sales, marketing, and service.
How much does SugarCRM cost?
SugarCRM is subscription-priced. Paid plans start at $49/user/mo.
Does SugarCRM have a free trial?
SugarCRM does not advertise a free trial.
What platforms does SugarCRM support?
SugarCRM is available on Web, Ios, Android, Api, Self Hosted.