Compiled & fact-checked by the Softwares.com Editorial Team · Last reviewed June 2026 · How we rate
Key facts
- Vendor
- Trustpilot
- Pricing
- Freemium - Free - $259/mo
- Free tier
- Yes
- Platforms
- Web, API
- Best for
- Smb, Enterprise
- Editor rating
- 4.3 / 5
- Founded
- 2007
- Headquarters
- Copenhagen, Denmark
What is Trustpilot?
Trustpilot is a customer feedback tool from Trustpilot. Trustpilot is a widely used open consumer review platform where shoppers leave business reviews and brands showcase TrustScores and widgets.
Trustpilot uses freemium pricing and offers a free tier you can start on without a credit card. Free - $259/mo.
It's best suited to smb, enterprise and runs on Web, API.
Standout strengths include strong brand recognition, free basic account, seo and rich snippet support. Worth weighing: public reviews can be unfiltered, paid tiers needed for full features.
Trustpilot pricing
Pros
- Strong brand recognition
- Free basic account
- SEO and rich snippet support
Cons
- Public reviews can be unfiltered
- Paid tiers needed for full features
Trustpilot vs alternatives
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Frequently asked questions
What is Trustpilot?
Trustpilot is a widely used open consumer review platform where shoppers leave business reviews and brands showcase TrustScores and widgets.
How much does Trustpilot cost?
Trustpilot is freemium-priced. It has a free tier. Paid plans start at $259/mo.
Does Trustpilot have a free trial?
Trustpilot offers a free tier rather than a time-limited trial.
What platforms does Trustpilot support?
Trustpilot is available on Web, API.