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Zoho Desk logo

Zoho Desk

by Zoho

Context-aware help desk.

4.4(5,000)Help Desk

Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

Zoho Desk screenshot

Key facts

Vendor
Zoho
Pricing
Freemium — Free – $14/agent/mo
Free tier
Yes
Platforms
Web, Ios, Android
Best for
Smb
Editor rating
4.4 / 5
Founded
2016
Headquarters
Chennai, India

What is Zoho Desk?

Zoho Desk is a helpdesk tool from Zoho. Zoho Desk is an affordable, AI-assisted help desk in the Zoho suite.

Zoho Desk uses freemium pricing and offers a free tier you can start on without a credit card. Free – $14/agent/mo.

It's best suited to smb and runs on Web, Ios, Android.

Standout strengths include free tier, great value, zoho integration. Worth weighing: best inside zoho.

Zoho Desk pricing

Free
Free
Get Free
Standard
$14/agent/mo
Get Standard

Pros

  • Free tier
  • Great value
  • Zoho integration

Cons

  • Best inside Zoho

Zoho Desk vs alternatives

See all Zoho Desk alternatives →

Ready to try Zoho Desk?

Start free and see if it fits your workflow.

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Frequently asked questions

What is Zoho Desk?

Zoho Desk is an affordable, AI-assisted help desk in the Zoho suite.

How much does Zoho Desk cost?

Zoho Desk is freemium-priced. It has a free tier. Paid plans start at $14/agent/mo.

Does Zoho Desk have a free trial?

Zoho Desk offers a free tier rather than a time-limited trial.

What platforms does Zoho Desk support?

Zoho Desk is available on Web, Ios, Android.