Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Zoho
- Pricing
- Freemium — Free – $14/agent/mo
- Free tier
- Yes
- Platforms
- Web, Ios, Android
- Best for
- Smb
- Editor rating
- 4.4 / 5
- Founded
- 2016
- Headquarters
- Chennai, India
What is Zoho Desk?
Zoho Desk is a helpdesk tool from Zoho. Zoho Desk is an affordable, AI-assisted help desk in the Zoho suite.
Zoho Desk uses freemium pricing and offers a free tier you can start on without a credit card. Free – $14/agent/mo.
It's best suited to smb and runs on Web, Ios, Android.
Standout strengths include free tier, great value, zoho integration. Worth weighing: best inside zoho.
Zoho Desk pricing
Pros
- Free tier
- Great value
- Zoho integration
Cons
- Best inside Zoho
Zoho Desk vs alternatives
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Frequently asked questions
What is Zoho Desk?
Zoho Desk is an affordable, AI-assisted help desk in the Zoho suite.
How much does Zoho Desk cost?
Zoho Desk is freemium-priced. It has a free tier. Paid plans start at $14/agent/mo.
Does Zoho Desk have a free trial?
Zoho Desk offers a free tier rather than a time-limited trial.
What platforms does Zoho Desk support?
Zoho Desk is available on Web, Ios, Android.