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Dixa

by Dixa

Conversational customer service platform.

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Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate

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Key facts

Vendor
Dixa
Pricing
Subscription — From $39/user/mo
Free tier
No
Platforms
Web, Api
Best for
Mid Market, Ecommerce
Editor rating
4.2 / 5
Founded
2015
Headquarters
Copenhagen, Denmark

What is Dixa?

Dixa is a customer support tool from Dixa. Dixa is a conversational customer service platform unifying chat, email, voice, and social with intelligent routing.

Dixa uses subscription pricing. From $39/user/mo.

It's best suited to mid-market, ecommerce and runs on Web, Api.

Standout strengths include true omnichannel, smart routing, modern ui. Worth weighing: add-ons raise cost, smaller app ecosystem.

Dixa pricing

Essential
$39/user/mo
Get Essential
Growth
$89/user/mo
Get Growth

Pros

  • True omnichannel
  • Smart routing
  • Modern UI

Cons

  • Add-ons raise cost
  • Smaller app ecosystem

Dixa vs alternatives

See all Dixa alternatives →

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User reviews

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Frequently asked questions

What is Dixa?

Dixa is a conversational customer service platform unifying chat, email, voice, and social with intelligent routing.

How much does Dixa cost?

Dixa is subscription-priced. Paid plans start at $39/user/mo.

Does Dixa have a free trial?

Dixa does not advertise a free trial.

What platforms does Dixa support?

Dixa is available on Web, Api.