Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Thena
- Pricing
- Subscription — From $40/seat/mo
- Free tier
- No
- Platforms
- Web, Api
- Best for
- B2b, Saas
- Editor rating
- 4.7 / 5
- Founded
- 2022
- Headquarters
- San Francisco, CA, USA
What is Thena?
Thena is a customer support tool from Thena. Thena is a B2B customer support platform that turns shared Slack and Microsoft Teams channels into managed ticketing.
Thena uses subscription pricing. From $40/seat/mo.
It's best suited to b2b, saas and runs on Web, Api.
Standout strengths include slack-native support, b2b account context, ai summaries. Worth weighing: niche to slack/teams users, newer product.
Thena pricing
Pros
- Slack-native support
- B2B account context
- AI summaries
Cons
- Niche to Slack/Teams users
- Newer product
Thena vs alternatives
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Frequently asked questions
What is Thena?
Thena is a B2B customer support platform that turns shared Slack and Microsoft Teams channels into managed ticketing.
How much does Thena cost?
Thena is subscription-priced. Paid plans start at $40/seat/mo.
Does Thena have a free trial?
Thena does not advertise a free trial.
What platforms does Thena support?
Thena is available on Web, Api.