Reviewed by the Softwares.com Editorial Team · Last updated June 2026 · How we rate
Key facts
- Vendor
- Helpshift
- Pricing
- Subscription — Custom
- Free tier
- No
- Platforms
- Web, Ios, Android, Api
- Best for
- Enterprise, Mobile Apps
- Editor rating
- 4.3 / 5
- Founded
- 2012
- Headquarters
- San Francisco, CA, USA
What is Helpshift?
Helpshift is a customer support tool from Helpshift. Helpshift is a digital customer support platform specializing in in-app and mobile messaging, bots, and automation for apps and games.
Helpshift uses subscription pricing. Custom.
It's best suited to enterprise, mobile-apps and runs on Web, Ios, Android, Api.
Standout strengths include best-in-class in-app support, strong for gaming, bots and automation. Worth weighing: enterprise pricing, mobile-first focus.
Helpshift pricing
Pros
- Best-in-class in-app support
- Strong for gaming
- Bots and automation
Cons
- Enterprise pricing
- Mobile-first focus
Helpshift vs alternatives
Ready to try Helpshift?
Visit the official site and see if it fits your workflow.
Work at Helpshift? Claim this listing to keep it accurate.
Related software
MoreUser reviews
No user reviews yet. Be the first to review Helpshift.
Frequently asked questions
What is Helpshift?
Helpshift is a digital customer support platform specializing in in-app and mobile messaging, bots, and automation for apps and games.
How much does Helpshift cost?
Helpshift is subscription-priced.
Does Helpshift have a free trial?
Helpshift does not advertise a free trial.
What platforms does Helpshift support?
Helpshift is available on Web, Ios, Android, Api.